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The HVAC Company You Can Trust


Jack and Misty started Highland back in 2007 to provide expert service with a personal touch.Thanks to our loyal customers, we have grown to become one of the top NATE-certified HVAC contractors in Northern Colorado. But we haven’t forgotten our humble beginnings. We’ll still give you the personal service you expect from a well-run family business.
As we’ve continued to grow, experienced industry veterans have joined our team. Many of them knew Jack and Misty before Highland was formed back in 2007. And they are now part of the Highland family as field technicians, managers, and office staff.
You can learn more about us by reading our team bios below.

If you need service, or you would just like to reach out to anyone on our team for
HVAC advice, you can


Jack May

Owner / CEO / Field Service Manager
14 Years HVAC Experience

Jack and his wife, Misty, founded Highland Heating and Air in 2007. Jack is responsible for Highland’s key business relationships and setting the company standards for quality and service. He also oversees procurement and maintenance of our tools, vehicles and equipment so our field technicians are as productive, efficient, and effective as possible.

Every season, Jack will work in the field. He’ll pitch in on at least one of every type of project Highland does. He’ll talk with our customers and work hands-on for the project – not just show up to oversee the large commercial construction projects.

Why does Jack still spend time in the field when he has a growing company to run? He’s found it’s the best way to stay in touch with our customers and staff. And that helps Jack know first hand how we’re doing and where we can improve to do even better.

Jack’s always looking for ways to solve problems and simplify challenging HVAC installations. In 2010, he invented “hot hangers,” the special brackets for tankless water heaters that are now becoming the mounting method of choice for HVAC contractors across the US and Canada. Jack earned a two-year full-time Associates degree in Heating, Ventilation, Air Conditioning, and Refrigeration Technology at Itawamba Community College.

He is NATE certified, ICC Master Mechanical certified and a Rinnai-certified professional.

Misty May

Business Adminsistrator/CFO
15 years HVAC experience

Before founding Highland Heating and Air with her husband Jack, in 2007, Misty had already worked in a variety of positions at several Northern Colorado HVAC companies.

When you call our office, there’s a good chance you’ll hear Misty’s friendly voice on the other end of the phone. In addition to working directly with our customers to make sure you are 110% satisfied, Misty oversees Highland’s marketing, finances, and community involvement. During her free time away from work, Misty enjoys camping, four-wheeling, cooking, and spending time with family and friends.

Leadership Team

Al Metcalf

Commercial Sales / Estimator / Project Manager
43 Years HVAC Experience

Al is responsible for commercial project operations, including estimating, scheduling, purchasing, layout, fabrication, and installation. If you’re a commercial contractor or developer in Northern Colorado, chances are you’ve worked with Al… or you know someone who has. Al’s vast experience and no-nonsense approach to managing commercial HVAC jobs has earned him a reputation as one of the most efficient Project Managers in Northern Colorado.

Al holds ICC Master Mechanical and Universal Refrigerant certifications and supervises the design and fabrication of all of Highland Heating and Air’s custom sheet metal fittings.

In his free time away from work, Al enjoys artwork, gardening, and metalworking.

Tony Cornette

Lead Installation Technician
20 Years HVAC Experience
Tony is responsible for supervising all of our major installations, training apprentices, and coordination of Highland’s subcontractors on larger jobs. Whenever a customer (or even one of our newer technicians) has a tricky installation issue, Tony is our go-to person to make sure every installation goes smoothly.

Tony is factory-certified on all major HVAC manufacturer brands, Rinnai water heaters and boilers, crane rigging, and refrigerants.

In his free time away from work, Tony enjoys racing RC cars and bowling.

Scott Verser

Lead Service Technician
20 Years HVAC Experience
Scott can diagnose and service every kind of residential and commercial equipment, from basic furnaces, boilers, and air conditioners to chillers, package units, and cooling towers. Whatever equipment you have, Scott has probably worked on it. He is the Highland team’s go-to person for the trickiest service issues.

Scott is a graduate of the Technical Trades Institute. He is NATE-certified and factory-trained on all manufactured brands.

In his free time, Scott enjoys skiing, hiking, camping, and photography.

Read What Our Customers Are Saying

Sheree' Nuss

Quick response time when I was without heat. Highland Heating and Air was extremely honest with great workmanship and customer service. Their pricing was also extremely reasonable. I am a Realtor and have added my experience to our office referral book and will refer our clients to them!

Michael Richardson

I have had multiple great experiences with Highlands. They installed 2 rooftop AC units for me and did a fantastic job for a reasonable price. I would highly recommend calling them if you need any heating or cooling services.

Lesley Bell

I highly recommend Highland Heating and Air. They have installed and maintained a mini split AC for me as well as a conventional unit. They were responsive and solved a problem with the leveling of the unit as soon as I called them about it.

Taylor Schmidt

I live in an older building that has older model air units (fan coil units) in each of the condos. My fan coil unit started leaking water out onto my hardwood floors so I needed to get someone out as soon…

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Amanda Jenner

Matt was extremely professional and personable. He explained everything that needed to be done and why. I would highly recommended Highland Heating & Air.

Dan Willis

Our AC was blowing air but it wasn’t cold. Scott came out (on time!) and diagnosed the issue and gave me several options. He was personable, honest, and professional. I didn’t feel like…

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